At Petal Shades, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or shop with us.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Order Details: Items purchased, payment details (processed securely via third-party gateways).

  • Account Information: Login credentials if you create an account on our site.

  • Device & Browsing Data: IP address, browser type, and pages visited for improving user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate order updates and promotional offers.

  • Improve website functionality and customer experience.

  • Respond to customer service queries.

  • Prevent fraudulent transactions.

3. How We Protect Your Data

We implement strict security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for all transactions.

  • Restricted access to customer data.

  • Regular security audits and updates.

4. Sharing Your Information

We do not sell, trade, or rent your personal information.
We may share your data only with:

  • Trusted service providers (payment gateways, courier services) for order fulfillment.

  • Legal authorities if required by law.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

7. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your data.

  • Opt out of marketing emails at any time.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@petalshades.com
📞 +91 77372 21114