Welcome to Petal Shades. By accessing and using our website (www.petalshades.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions apply to all users, visitors, and customers of Petal Shades.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of our site means acceptance of the revised terms.

2. Products & Services

  • All products listed are subject to availability.

  • Colors and designs may slightly vary due to photography and screen display settings.

  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payments can be made securely through our trusted payment gateways (Credit/Debit Card, Net Banking, UPI, Wallets).

  • We do not store your financial information.

4. Shipping & Delivery

  • Orders are processed within 2–5 business days.

  • Delivery timelines may vary based on location and courier partners.

  • Shipping charges, if applicable, will be mentioned at checkout.

5. Returns & Exchanges

  • We offer a 7-day return/exchange policy for unworn, unwashed products with original tags.

  • Refunds will be processed to the original payment method within 7–10 working days after inspection.

  • Clearance sale or discounted items are not eligible for return.

6. User Responsibilities

  • You agree not to misuse our website for fraudulent purposes.

  • Providing false information during order placement may result in cancellation.

  • You must be 18 years or older to make a purchase.

7. Intellectual Property

  • All content on this website — including images, designs, text, and logos — is the property of Petal Shades.

  • Unauthorized reproduction or use of our content is strictly prohibited.

8. Limitation of Liability

  • Petal Shades is not liable for delays or failures caused by circumstances beyond our control (e.g., courier delays, strikes, natural calamities).

  • We are not responsible for any indirect, incidental, or consequential damages from using our site or products.

9. Privacy

  • Use of our website is also governed by our [Privacy Policy]. Please review it to understand how we collect and protect your information.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 info@petalshades.com
📞 +91 77372 21114